The reception and administration team are your first point of contact and the link with the rest of the practice. They can help you by:
- Booking and rescheduling appointments
- Signposting you to the most appropriate clinician for your needs
- Giving you the results of any tests that have been taken
- Organising your repeat prescription
- Arranging prescription restarts for seasonal complaints such as hay fever
- Giving advice re fit notes and self certificates
- Providing registration documentation and information about the practice to prospective patients
- Providing exemption certificates for completion e.g. maternity
- Directing you to self referral processes
- Providing sharps boxes for patients who need injected at home