Reception and Administration Team

The reception and administration team are your first point of contact and the link with the rest of the practice. They can help you by:

  • Booking and rescheduling appointments
  • Signposting you to the most appropriate clinician for your needs
  • Giving you the results of any tests that have been taken
  • Organising your repeat prescription
  • Arranging prescription restarts for seasonal complaints such as hay fever
  • Giving advice re fit notes and self certificates
  • Providing registration documentation and information about the practice to prospective patients
  • Providing exemption certificates for completion e.g. maternity
  • Providing self-referral forms for physiotherapy, smoking matters and alcohol and drugs serviceli>
  • Providing sharps boxes for patients who need injected at home